Question 1

What is Grasmere?

Accepted Answer

Grasmere is an independent running brand inspired by the British landscapes, seasons and trails.Forward. Always.

Question 2

What size are the hats?

Accepted Answer

Grasmere hats are a one-size adjustable running cap designed to fit most head sizes comfortably. The reflective rear strap allows for a wide range of adjustment.

Question 3

Are the hats waterproof?

Accepted Answer

The hats are made from lightweight water-resistant recycled ripstop fabric. They will shrug off light rain and drizzle, but are not fully waterproof.

Question 4

Are the hats suitable for running?

Accepted Answer

Yes. All Grasmere hats were designed specifically for running, with lightweight construction, breathable mesh side panels and a reflective rear strap for visibility in low-light conditions.

Question 5

How much do the hats weigh?

Accepted Answer

Our hats weigh approximately 53g.

Question 6

How much is shipping?

Accepted Answer

Standard UK shipping is £3.99. International shipping is £9.99.We occasionally offer complimentary shipping as part of seasonal launches, special events and limited-time promotions. Any active offers will be displayed on the website and automatically applied at checkout where eligible.

Question 7

How long does delivery take?

Accepted Answer

Orders are typically dispatched within 1-2 working days. Delivery times may vary depending on your location.

Question 8

Can I return my order?

Accepted Answer

Yes. If you’re not completely satisfied, unused items can be returned within 30 days of delivery. Please see our Returns Policy for full details.

Question 9

Do you ship internationally?

Accepted Answer

Yes. We currently ship to a range of international destinations.UK shipping is £3.99 and international shipping is £9.99. Shipping costs are calculated at checkout based on your delivery address.We occasionally run free shipping promotions and special offers. Any active offers will be displayed on the website and applied at checkout where eligible.

Question 10

What payment methods do you accept?

Accepted Answer

We accept major credit cards, Apple Pay and Google Pay. Fast checkout. Simple payment.

Question 11

Can I track my order?

Accepted Answer

Yes. Once your order has shipped, we’ll email you with tracking details if tracking is available for your delivery service.

Question 12

What are Grasmere hats made from?

Accepted Answer

Grasmere hats are made from 100% recycled ripstop fabric, with breathable mesh and reflective details. Light on the head. Built for movement.

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